Home / Support / Orders / I need my order urgently, can you help?

I need my order urgently, can you help?

I need my order urgently, can you help?

Absolutely! You’ll need to get in touch with our support team and explain the situation. We might not be able to make any specific promises or commitments, but we’re always willing to do what we can to speed your order through the system. You’ll need to have already placed your order, and you should have your order number to hand for the team when getting in touch.

Unfortunately we can’t usually dispatch orders the same working day due the way that orders are processed.

Still need help?

Contact us by email

General Enquiries

Contact us by phone

General Enquiries

  • +44 (0)871 423 2806 1

After-sales Support

  • See emails or delivery paperwork 2
Open Monday–Thursday 08:15–17:00 / Friday 08:15–14:45 / Closed Saturday & Sunday

1 Our customer support team are best able to assist by email. Calls to our customer service line may be charged up to 13p per minute plus your network's standard access charge.

2 If you have already placed an order with us, please refer to your order confirmation email or delivery paperwork for the best contact details, which includes a non-premium rate support number for after-sales enquiries.

The UK's #1 online fabric retailer. We stock a huge range of high quality fabrics at affordable prices. Buy online with free UK delivery over £150 (conditions apply).
We accept...
Copyright © Fabric Online 2011-24, a trading name and registered trademark of Ambassador Textiles Limited. All rights reserved.