Your order can be cancelled at any point prior to dispatch. This can’t be done online, as we need to action the request as soon as possible, so you’ll need to contact us directly to make your request.
If your order has already left us then unfortunately it can’t be canceled, and you’ll need to make a returns request instead.
1 Our customer support team are best able to assist by email. Calls to our customer service line may be charged up to 13p per minute plus your network's standard access charge.
2 If you have already placed an order with us, please refer to your order confirmation email or delivery paperwork for the best contact details, which includes a non-premium rate support number for after-sales enquiries.
Award Winning Service
Customers who shop at Fabric Online benefit from our award winning and trusted customer service–every time.
Free Sample Swatches
Shop with absolute confidence by taking advantage of our free sample service for all fabrics and furnishings.
Free Delivery Over £150
Save even more with free Mainland UK delivery on orders over £150. Conditions and restrictions may apply.
Our Story
From humble marketplace beginnings in Manchester to a nationwide online retailer and international wholesaler.
Trade Orders
Trade customers looking to order larger or regular amounts of fabric should contact our dedicated wholesale team.
Clearance Fabric
Unmissable, time-limited bargains on clearance and one-off fabrics, with up to 90% off RRP.
