Home / Service Reviews

Service Reviews

Based on 1137 Reviews
5
90%
4
7%
3
1%
2
1%
1
2%
Feefo Trusted Service
Joanna

Reviewer chose not to leave a comment.

9th June 2026
Verified by feefo Read Full Review
Trusted Customer

Reviewer chose not to leave a comment.

26th May 2026
Verified by feefo Read Full Review
Trusted Customer
Very quick delivery.
22nd May 2026
Verified by feefo Read Full Review
Joel
My Customer serivce e-mail "got lost", but when I followed up my problem was resolved rapidly and effectively. Decent service. Thanks
7th May 2026
Verified by feefo Read Full Review
Trusted Customer
Order processed and sent the same day. I particularly liked the option to buy a larger sample which I found very helpful. Material colours were beautiful and good quality weight. Very well packaged. Came quickly. The cost of postage wasn’t cheap, but given how well packaged it was and speed of delivery, it was worth it.? I would use this company again.
27th March 2026
Verified by feefo Read Full Review
Michelle Potter
Arrived promptly
26th February 2026
Verified by feefo Read Full Review
Jane Kelly
Great to speak direct with a person. Helpful and fantastic customer service
10th February 2026
Verified by feefo Read Full Review
Tracey Butler
Fantastic customer service fast delivery
3rd February 2026
Verified by feefo Read Full Review
Trusted Customer

Reviewer chose not to leave a comment.

16th January 2026
Verified by feefo Read Full Review
Trusted Customer
Received promptly. Well packed.
14th January 2026
Verified by feefo Read Full Review
Useful Information
Our Story
Service Reviews
Sample Swatches
Free Delivery Over £150
Trade Orders
Legal
Terms & Conditions
Delivery Policy
Returns Policy
Privacy Policy
Support
Order Status
Help With Orders
Help With Products
Help With Website
Feefo Platinum Trusted Service Award 2024 Award Winning Service

Customers who shop at Fabric Online benefit from our award winning and trusted customer service–every time.

 Fabric Sample Swatches Free Sample Swatches

Shop with absolute confidence by taking advantage of our free sample service for all fabrics and furnishings.

 Free Delivery Free Delivery Over £150

Save even more with free Mainland UK delivery on orders over £150. Conditions and restrictions may apply.

 Our Story, Barry King Our Story

From humble marketplace beginnings in Manchester to a nationwide online retailer and international wholesaler.

 Trade and Wholesale Orders Trade Orders

Trade customers looking to order larger or regular amounts of fabric should contact our dedicated wholesale team.

 Clearance Fabric Clearance Fabric

Unmissable, time-limited bargains on clearance and one-off fabrics, with up to 90% off RRP.
The UK's #1 online fabric retailer. We stock a huge range of high quality fabrics at affordable prices. Buy online with free UK delivery over £150 (conditions apply).
We accept...
Shop
Our Company
Customer Service
Legal
Copyright © Fabric Online 2011-26, a trading name and registered trademark of Ambassador Textiles Limited. All rights reserved.