Home / Service Reviews

Service Reviews

Based on 1127 Reviews
5
90%
4
6%
3
1%
2
1%
1
2%
Feefo Trusted Service
Trusted Customer
Excellent
24th November 2025
Verified by feefo Read Full Review
Trusted Customer
Reliable and prompt response. Ordered twice from this company, rapid delivery.
18th November 2025
Verified by feefo Read Full Review
Trusted Customer

Reviewer chose not to leave a comment.

10th November 2025
Verified by feefo Read Full Review
Hilary Wootton

Reviewer chose not to leave a comment.

23rd October 2025
Verified by feefo Read Full Review
Emma
Fast delivery, easy ordering and good website with great information on fabrics offered.
23rd October 2025
Verified by feefo Read Full Review
Sharon Jenkins
Great
21st October 2025
Verified by feefo Read Full Review
Patricia Williams
Great service .
20th October 2025
Verified by feefo Read Full Review
Trusted Customer
Ordered a sample of the fabric first before ordering 2 metres which was more than I needed - ideally would have liked 1.5 metres but was not allowed to enter anything other than whole numbers into the website which is why I have taken off one star.
16th October 2025
Verified by feefo Read Full Review
Trusted Customer
Service was good, communication was easy
1st October 2025
Verified by feefo Read Full Review
Naomi Hindley

Reviewer chose not to leave a comment.

27th September 2025
Verified by feefo Read Full Review
Useful Information
Our Story
Service Reviews
Sample Swatches
Free Delivery Over £150
Trade Orders
Legal
Terms & Conditions
Delivery Policy
Returns Policy
Privacy Policy
Support
Order Status
Help With Orders
Help With Products
Help With Website
Feefo Platinum Trusted Service Award 2024 Award Winning Service

Customers who shop at Fabric Online benefit from our award winning and trusted customer service–every time.

 Fabric Sample Swatches Free Sample Swatches

Shop with absolute confidence by taking advantage of our free sample service for all fabrics and furnishings.

 Free Delivery Free Delivery Over £150

Save even more with free Mainland UK delivery on orders over £150. Conditions and restrictions may apply.

 Our Story, Barry King Our Story

From humble marketplace beginnings in Manchester to a nationwide online retailer and international wholesaler.

 Trade and Wholesale Orders Trade Orders

Trade customers looking to order larger or regular amounts of fabric should contact our dedicated wholesale team.

 Clearance Fabric Clearance Fabric

Unmissable, time-limited bargains on clearance and one-off fabrics, with up to 90% off RRP.
The UK's #1 online fabric retailer. We stock a huge range of high quality fabrics at affordable prices. Buy online with free UK delivery over £150 (conditions apply).
We accept...
Shop
Our Company
Customer Service
Legal
Copyright © Fabric Online 2011-25, a trading name and registered trademark of Ambassador Textiles Limited. All rights reserved.