Welcome to Our Brand New Website!
PLEASE NOTE that we’ve had to switch over to our new servers a few days earlier than we would have liked. As a result our payments system currently only supports PayPal payments. Support for direct credit/debit card transactions that some of you may be used to on our old website should hopefully be live by the end of the week.
What's old is new again at Fabric Online!
Our old website has served us well over the years, and as we've grown it's been able to grow with us and has performed admirably. Unfortunately, as some of our frequent customers may have noticed, it's been getting on a bit in age, and recently some cracks have started to show.
We made the decision a few months ago to have a brand-new website developed, entirely in-house, and using the most recent back-end software, featuring enhancements in security, speed, reliability, and user experience.
Our new website has been engineered to not only do precisely what we need it to, but also to support brand-new features that we'd like to add in the near future.
Unfortunately there are a few things that you'll need to be aware of as you venture out onto this shiny new playground. Firstly, this new website is based on an entirely new back-end software, and utilises a completely different database structure than our previous one. This means that there are a lot of things that we haven't been able to carry forward. As a result, all of our customers will have to re-register their account on this new site. The process is simple, and you can do so at any time via. the link at the top of every page (or HERE), or you can do so at checkout when you place your next order with us.
This also means that all of your old order data is no longer accessible to you. Rest assured, however, that our staff do still have access to the information for the time being, and any pending orders will still be processed as usual. We're also on-hand to help if you can't find what you're looking for, or if you can't remember which products you were looking into before the changeover.
For the time-being our social section, Blog & Fabric News in the navigation bar, is not currently running. We had hoped to have all areas of our website up-and-running before we switched over, however logistically we had to make the move sooner than we would have liked. Stay tuned for more information on that!
In the immediate future we will also be offering more sample options, such as the ability to purchase sample cards, shade cards, and sample books for a much wider range of our most popular products. These have the potential to save you money, and will allow you to keep to hand many more samples of designs than would previously be practical.